October 26, 2014

Verizon to Charge $15 for Exchange Access on the Droid? [UPDATE]

verizon_droid_bgr001Verizon, a name that is synonymous with the phrase “nickel and dime,” is at it again.  Wired has picked up on the reports that Verizon will charge Droid owners $15 for access to Microsoft Exchange’s ActiveSync. That $15 will be charged on top of the required $30 per month data plan.  So yeah, now you’re talking about $45 for data on top of your talk time.  Pretty steep stuff if you ask us.

As it stands, there are three options available to Droid owners:

  • $30/mo in addition to voice plan to add data
  • $45/mo in addition to voice plan to add data plus Exchange support
  • $50/mo for a data-only

How does Verizon justify this?  They claim the Droid is primarily a consumer phone and corporate e-mail usage rates apply to other smart phones… like BlackBerries.  Meh, kinda.  BlackBerry handsets that need to connect to the BlackBerry Enterprise Systems (BES) for corporate email pay a premium.  This is slightly different than the BlackBerry Internet System (BIS) which many average consumers use.

So you still want Exchange support but don’t like paying through the nose for software?  Alternatives like NitroDesk’s TouchDown app seem like a downright steal with the one-time $9.99 charge.  You could always pick up a different handset too.  Owners of the HTC Hero, MyTouch 3G, and Samsung Moment all have access to ActiveSync free of charge.

Source: Mashable

BUT WAIT! We no sooner went to press with this article than were directed to a piece on PC MAG where Sascha Segan breaks it down for us.

“Second, whether you pay $30 or $45 doesn’t depend on what you’re doing with the phone. You can hit Exchange email on the $30 plan just fine. It depends onwhat kind of Verizon Wireless account you have. If you have a personal account or family plan, your data will cost $30/month. It doesn’t matter if you’re using Microsoft Exchange, Facebook, Gmail, or whatever – it’s $30. This is the same for all Verizon Windows Mobile and Android phones… Data on business accounts  “corporate liable,” multiple lines, purchased through business sales, usually mediated by an IT department – costs $45/month.” – As relayed by Verizon rep

To be fair, we put a question into the twitter feed for DroidDoes.  We want the clarification as badly as you do!

Second, whether you pay $30 or $45 doesn't depend on what you're doing with the phone. You can hit Exchange email on the $30 plan just fine. It depends on <i>what kind of Verizon Wireless account you have</i>.</p><p>If you have a <i>personal account or family plan</i>, your data will cost $30/month. It doesn't matter if you're using Microsoft Exchange, Facebook, Gmail, or whatever - it's $30. This is the same for all Verizon Windows Mobile and Android phones.