These days, you can never take a customer service rep at their word; most have no idea what they’re talking about. However, that doesn’t mean their words can’t excite you. On the heels of today’s heartbreaking announcement of Verizon‘s Nexus One betrayal, one question lingers among CDMA users: Is it still coming to Sprint?
With Google I/O just around the corner, we could be hearing some official news on the matter. Then again, we also thought we’d hear something about the Nexus One last month at CTIA. I guess we’ll just have to wait and find out.
So far, Google has declined to comment and I have yet to hear back from Sprint. However, I did manage to free up some time in my busy schedule to have a quick online chat with Sprint Customer Service. Below is part of the transcript. Is it proof that Sprint will still support the Nexus One? No. But it’s sure more reassuring than silence.
4:04:26 PM : Jenny K: Please provide me the detail of your concern.4:04:58 PM : Benjamin Rubenstein: So today Google has said that they will no longer be bringing the Nexus One to Verizon. I’ve been holding out for Sprint to get it and have been waiting ever since Sprint’s press release saying that it IS coming.4:05:29 PM : Benjamin Rubenstein: I was wondering if Sprint will still be getting the Nexus One, and if so when?4:05:58 PM : Jenny K: Please allow me a few moments to check this for you.4:06:28 PM : Benjamin Rubenstein: Here’s the Sprint press release, btw… http://newsreleases.sprint.com/phoenix.zhtml?c=127149&p=irol-newsArticle_newsroom&ID=1403426&highlight4:08:08 PM : Jenny K: Thank you for being online.4:08:33 PM : Benjamin Rubenstein: Thanks for taking the time to help.4:10:39 PM : Jenny K: I have checked the information for you. Unfortunately, we do not have the information about the launching date of this phone. This is correct that we are going to launch the nexus. It will be most probably launched in May.4:11:25 PM : Benjamin Rubenstein: So just cuz the CDMA Verizon version is not happening, doesn’t mean that Sprint’s gonna bail also?4:11:56 PM : Benjamin Rubenstein: Isn’t it dangerous to launch the Nexus around the same time as EVO 4G? Or is Sprint not concerned about that?4:13:30 PM : Jenny K: Yes, Nexus is different phone and EVO is different phone. The launch time of both the phone is different.4:15:12 PM : Benjamin Rubenstein: but isn’t EVO launching in June?4:16:02 PM : Jenny K: Yes, you are correct. We are going to launch the EVO in June.4:16:28 PM : Benjamin Rubenstein: But Nexus One is coming in May? Perhaps being launched around Google I/O?4:17:13 PM : Jenny K: Yes, you are correct.