Surprise! Motorola Delays Cliq, Cliq XT 2.1 Update on Last Day of Quarter!

If you didn’t see this coming, you are a liar.  As much as everyone wanted to believe Motorola would roll Android 2.1 out to Cliq and Cliq XT handsets this quarter, we really didn’t expect it to happen.  Official word coming out of the handset maker is that the update is being pushed back indefinitely. Awesome. Nothing quite like waiting until the last day of the quarter to say you weren’t going to hit your self-imposed deadline, right?

For those asking for an update regarding a software upgrade on CLIQ in the U.S., we’ve made a decision to take more time on the release to optimize the experience in some key areas. We will continue to work to deliver it as soon as possible and apologize that we have been unable to provide an upgrade to these users in Q2 as planned.

We are working hard to provide an upgrade to Android 2.1 as soon as we can. Our consumers’ experience is our first priority and we will provide an upgrade when we can deliver the best possible user experience.

Thanks for the tip, Tugs!

About author

Scott Webster
Scott Webster 6616 posts

Scott has been running AndroidGuys since 2007 and loves nothing more than reading up on the latest smartphone rumors. His other mobile efforts can be found on Android Update (CNET) where he covers Google's mobile platform.

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  1. K S
    June 30, 18:06 Reply

    I may be forced to buy an iPhone now. At least they update their software on a regular basis!

  2. Mitch
    June 30, 18:23 Reply


  3. C-Dub
    June 30, 18:25 Reply

    I'm glad i bought my Nexus instead of waiting on the update for my CLIQ XT. Welp, time to do some ebay listing lol.

  4. @Epicanis
    June 30, 18:27 Reply

    Shorter Motorola: "What? You guys are still here? Haven't you plebes moved your lower-margin butts to a competitor yet?"

  5. tRu
    June 30, 18:42 Reply

    wow, what a load of crap!..

  6. mikeeeee
    June 30, 19:04 Reply

    i can wait, i'm not going to need google earth for at least another month or so anyway.

  7. GRD
    June 30, 19:15 Reply

    This as Android phones will get 3.0 in the fall. No more Motorola for me, they are shady and provide poor customer support. I'm as offended as I am disappointed. I will not purchase from Motorola again, nor will I keep my Cliq.

  8. boss5
    June 30, 19:17 Reply

    Personally I feel moto has been full of it! But they've taught me one thing their words are like running water…….yea right!

  9. jay
    June 30, 19:17 Reply

    Great I just got stuck with this shitty ass phone as a replacement because my mytouch 3g took a shiz on me. Time to list this phone.

  10. David
    June 30, 19:22 Reply

    Of course! Pieces of crap. Listen, I understand not being able to meet a deadline, but in the business world, you are supposed to own up to your failures as soon as your recognize them. The fact that Motorola waited until the very last day, when I'm sure they new this was coming for a long time, is unacceptable. Sometimes I really do think they should have left the cellular device market.

  11. skye
    June 30, 19:57 Reply

    wow that really irks me, i only bought the stupid thing because i thought it would quickly get it's update. Also like david said, i understand not being able to meet a deadline every know and then but waiting untill the last day and giving no new deadline is poor form, irrisponsable and disrespectfull to their clientbase. Fu__ motorola, last one for me. Aslo this phone sucks, good hardware but slow and garbage-ee under the hood, plus i hate the damn motoblur garbage

  12. DOOMdance
    June 30, 21:23 Reply

    It’s like waking up Christmas morning and finding no presents under the tree. I feel horrible for having recommended this phone to so many friends when it first came out. I will most likely go back to HTC devices.

  13. ExMoto Guy
    July 01, 01:34 Reply

    I'm a former 7-year Motorola employee, working in the infrastructure division. I sold my iPhone 3G because I wanted to support Motorola's efforts with Android. I'm done. This will be my last Motorola device ever. There is no reason that this upgrade should take this long, considering the length of time that the 2.1 dev tree has been available. Perhaps the iPhone 4, perhaps the HTC EVO. We'll give both a try – truth be told, I *like* Android – just not crazy about Motorola's development efforts around the CLIQ. Very disappointing, Mr. Jha.

  14. Vince
    July 01, 11:22 Reply

    Nothing like alienating your user base. Great customer relations Moto.

  15. @dmorn22
    July 01, 15:13 Reply

    How much more do you think I could get for my CLIQ on ebay if I loaded 2.1 on it?

    • Vince
      July 01, 17:41 Reply

      like $20 more…here r the reasons:
      – Motorola made it so the price went down the drain
      – It has crappy spec
      – Now we have so many better phone like the nexus 1 that r the same price as the CLIQ
      – we will get 2.1 when 3.0 is out
      – This list will just go on so i will stop

  16. sda
    July 01, 17:42 Reply

    Motorola sucks…..Every1 should go buy HTC products.

  17. ol blue
    July 01, 18:42 Reply

    will the new iphone 4 is looking really good about now.

  18. T-Mobile employee
    July 02, 01:51 Reply

    I will make sure to never recommend a Motorola phone…and I work at such a place that sells them…SCREW YOU MOTOROLA…for lack of a better 4 letter word that starts with an F and ends with a K…

  19. Mrleggacy
    July 02, 22:35 Reply

    I just got a cliq xt too and now i'm learning that they delay the up grade motorola you suck big time man.

  20. Zack
    July 11, 10:42 Reply

    who cares? its still a badass phone… yeah they are takin a bit longer to pop out the new shit but if you assholes didn't want motoblur, then you shouldn't have bought the f***ing phone. I get tired of people bitching about every little f***ing thing all the damn time. If you want to switch over to apple then f***ing do it instead of ranting and raving on a forum like motorola even gives a sh*t. They got what they wanted, you bought the phone…. if you get rid of it your just one less person they have to give customer support to. Besides if any of you think that the Iphone is going to be remotely as good as any android phone then you're mistaken, steve jobs is the equivalent of hitler as far as him giving a shit what the user wants done… he just makes pretty screens and tells you it runs better and you people eat it up… i see just as many if not more people standing in line at the apple store for repair as any other electronics store. pull the sack off your heads and wake up…if you want to get all huffy and puffy over a fucking update then please just throw the phone away and don't buy another one because you will never be happy

  21. eka
    July 11, 16:24 Reply

    thanks a lot! nice post

  22. melvin
    July 27, 17:14 Reply

    Right. So we pay for the phone under the promise that it will be upgraded and your answer is to throw it away? I am sure Moto is not getting what they want, a rep as a horrible company with bad phones? Zack you are dumb.

  23. Mohamed
    July 29, 00:19 Reply

    wow a phone that's made in nov. 2009 pre-installed with the ldest version of android 1.5 cupcake and waiting 9 months for a frickin update my nexus one already updaes ince in the past 5 months!!! you guys coulda almost bad 2 updates by now!!! lol feel bad for motorola cliq owners even the droid got to froyo!! nexus one will get to gingerbread!!!!!!!:) but lol srry for yuo cliq owners:(

  24. John
    August 06, 20:27 Reply never going back to motorola.

  25. Aaron
    August 07, 17:53 Reply

    Motorola should just give up on making phones, and stick with modems.

  26. Daran
    August 10, 15:45 Reply

    wow how could motorola still have people waiting its almost the end of the year and the said Q2 i understand things get backed up but they shouldnt wait until the last day to tell people that i think if they knew that was going to happen then they should have told us earlier then get our hopes up that is messed up so motorola the longer it takes for you to update the more upset people will get as you can see i understand that it takes time but stop letting people down its not good business

  27. Karthik
    August 30, 06:43 Reply

    Moto sucks!!! No more place for moto in my life…

  28. Weston
    August 31, 14:47 Reply

    Time to dump both t-mobile and moto.. I hate it, but im gonna have to go with an i-phone.. :(

  29. Ken
    September 03, 18:30 Reply

    thats it im rollin out. F moto in the A

  30. chris
    September 09, 18:38 Reply

    i wanna stick my foot soooo far up the Motorola peoples ass that the will be tasting leather for a week

  31. Regina Walton
    September 10, 07:27 Reply

    Wow…Motorola sucks on so many levels.

    Yes, I wrote about it. Yes, I’ve linked it. Yes, I’m THAT damn angry at Motorola right now: Motorola Sucks, part 1

    So even IF my phone worked, no updates for me. Lovely. I’ll be upgrading to a Samsung Galaxy the first chance I can.

  32. Razzil
    September 14, 10:23 Reply

    Motorola phones have always been crap. When the cell phone craze first started, moto was the one to avoid. All their phones lasted no more than a year… physically fell apart or the electronics crapped out. When the Razor first came out I warned people, but everyone thought it was the sh**. One year later, they were all being used as guly, scratched up, paint-worn paperweights. I’m extremely disappointed that I gave them another chance with the Cliq XT. Go shove your motoblur up your a**. If anyone knew that this special OS came with lack of future updates, 80 to 90% of us would not have purchased it. Hopefully there are some 10 to 20% casual users on ebay willing to buy this piece of crap. Oh, and the phone runs like crap too. Very often I have to reset it because something fails… the notify bar, the main menu, the touchscreen overall, resets by itself, and it runs slower than snail sh**.

    • Jess
      September 17, 18:20 Reply

      You could’ve tried using an application killer. Works great on my cliq

    • Motorola on the market
      January 11, 14:26 Reply

      You are not quite accurate with the info. I had a Cliq XT, key word being “had”, but the fact they loaded it with a lower level OS vs the Cliq’s OS and held up the update prompted me to dump it. You are wrong about all motorola phones falling apart and being junk. Their basic phones seem to hold up quite well. I still have a V195, a pretty basic phone yet still has bluetooth, and it still works even after the abuse it’s had. It’s been dropped and knocked off of equipment onto tile covered concrete flooring more than once and the phone still works fine. I’d still use it now if it had an MP3 player and it hadn’t been messed up a little by one of those companies claiming their software could unlock it.

  33. Lu
    September 21, 15:28 Reply

    great.. this POS phone has too many problems.. i been involved in too accidents and i was trying to get help and the god ddamn phone freeze and then i have to wait so long just to get it to reboot.. POS Motorolla

  34. mal
    September 28, 23:02 Reply

    hmmm i can wait im patient, ima keep my fingers crossed till Q3/Q4 if no update by then to bad for me, but you people gotta remember even with the laggs and glitches remember what these types of phones are capable and what they can do, you cant just throw a phone away just because it didnt get something as simple as a software update or you see something better for example nexus one, htc evo and etc.

  35. chairsurvivor
    October 07, 11:32 Reply

    Holy crap you guys are a bunch of babies, aren’t you? They pushed back my update, boo hoo. I’d like to know out all these complaints, who actually knows how create code and update the phone themselves…. don’t worry I’ll wait. huh, like I thought no one. Point being almost everything in the tech world is pushed back, so get over yourself and your non-existent problems. So stop making stupid complaints, I’m tired of reading them.

    • LINGE2268
      March 17, 19:20 Reply

      Please teach me the how to create code. I don’t want to complain i want to learn how to get 2.1 for xt cliq. I’m not a pro but i’ve been pc-ing for along time and i learn very fast. Then we can both raz them xt cliqers. CRY BABIES.

    • Guest
      June 14, 18:11 Reply

      Don’t give me any back talk code monkey!  Get off the Internet updating your linkedin account and code, CODE damn you! rofl

  36. Cesar Futuristik
    October 19, 12:09 Reply

    I’m pissed. Why make mii wait? 2.1 has soo much benefits. I want my damn update and now!!!!

  37. leo
    January 09, 13:21 Reply

    what damn you drag in getting the updates
    ima go buy another diff phone now

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