April 17, 2014

Verizon and Motorola Both Acknowledge Droid X Screen Issues

Verizon and Motorola have issued a statements regarding the Droid X‘s screen problems. Some users noticed flickering and vertical banding on their 4.3-inch screens. One unhappy camper even posted a video of it on Youtube. According to Verizon, not all Droid X’s have this issue. It appears to only affect around 1% of them. The Htc Evo 4G also had issues with its 4.3-inch screen. Could this be something to watch out for?  Possibly.

Also, Motorola is claiming that they’ve fixed the issue and are still shipping the phones. Any Droid X owner that encounters this screen bug is encouraged to contact Motorola customer support or Verizon. Any Droid X owner that walks into a Verizon store with the problem will get a replacement phone. Their official statement is below.

“Verizon Wireless and Motorola are aware of a very small number of Droid X units that have experienced a flickering or banding display. Motorola has resolved the issue and is continuing to ship the phones. Any consumer who experiences a flickering or banding display should contact Motorola customer support center or Verizon Wireless.”

My hat is off to Moto and Big Red. They messed up with the screen a bit, but at least they’re handling it the correct way. They quickly fixed the problem and are offering a replacement to anyone that’s having issues. Bravo.

Source:  CNET

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