T-Mobile UK Responds to Galaxy S 2.2 Delay

Color us surprised (can you hear the dripping sarcasm?).  The UK arm of T-Mo has once again missed a target date for the 2.2 rollout to Galaxy S devices.  Techradar.com is reporting that T-Mo recently posted an update on their support forum about the fact that they did not rollout the update on December 1st like they promised. Here is a quote from the support forum:

Hi folks
I’ve been talking to the handset team and the Samsung people today and the latest news is as follows.
Unfortunately the 2.2 update will not be available via KIES today as expected and Samsung have confirmed that FOTA will not feature as part of this update, but should appear at a later date. Samsung are indicating the firmware will be made available at some point next week. We’ll keep you posted with further updates as we get them.

The comment above comes after the same rep from T-Mo gave this update earlier:

Hi folks
Thanks a lot for all your patience regarding the Galaxy S froyo update.
Our handset team have been working closely with Samsung regarding this update and future updates and would like to share their news with you.
Our goal is to make the update process smoother and we are working to become the only mobile operator offering FOTA (Firmware over the Air) updates for the Samsung product range. The aim was and still is to have the FOTA update available at some point today. If for reasons outwith our control we are unable to have a FOTA update process fully functioning by close of play today, then we will make the update available for download via Samsung KIES tomorrow (Dec 1st)

We are not sure what the hold up is with 2.2 for Samsung devices, either in the UK as the above quotes are about, or in the US. There has been no word when we will see the official 2.2 update for US versions of the S. Samsung is not doing a great job here with improving their reputation for getting updates to their devices. Here is to hoping that our UK brethren actually see some sort of update download next week.

  • Martin

    I have a t-mobile branded hand set and I have 2.2. If you really want it all you have to do is take it to any authorised Samsung repair shop and they will update it to 2.2. Try it for your self, phone Samsung and ask where your nearest dealer is, phone the shop in question and ask if they can update your phone to the latest software. Build number i9000XXJPP. But the best part is that ITS FREE.

  • iy

    This whole Galaxy S froyo update is a big joke. Give me nexus s !

  • Bryce

    Is what Martin saying true? Any others experience this?

    I’m so disappointed in how long it is taking to get Froyo! Right when we get it, everyone else will have Gingerbread… Sigh.

  • ScaredyCat

    Just FYI, we’ve just had (Thursday 2nd Decemeber) 4 Galaxy S delivered from T-Mobile UK, all are running 2.2

  • Shinwrx

    This update has been delayed to many times. I bought my Galaxy S 3 months ago and I’m upset because of the not up to date phone. I cant image how mad other people are that bought this phone months before and have been waiting longer then me.

    Come on Tmobile get this 2.2 Firmware tested (Right) and sent out to all buyers who have supported your company for years. You just don’t do your customers like that…

    If you were on a point scale with this update from a 1 – 10
    I vote a -10

    All I know is this update better be amazing. Make my phone turn into a little person and run around my office working for how long this firmware update has been *Promised*….