September 3, 2014

Google Working on Fixes for SMS Bugs

Image: Guilherme Tavares.

That’s right, “bugs,” as in two of them. As you may recall, we were initially dubious about reports of misdirected SMS messages. Then we came around in light of new information. Now, in the Google Code thread related to the issues, a Google representative has confirmed the bugs exist and says that fixes are on the way:

“Thanks to everyone for your patience while we’ve been investigating these reports. As it turns out, we believe there are two distinct situations being discussed on this issue chain. Fortunately, we have fixes for both of them.

“When some users tap to open a message in the Messaging application, they’re seeing a different message appear instead. We don’t believe this issue is affecting many users, but we’ve developed a fix that we’re preparing to deploy. Of course, double-checking the displayed message before hitting ‘Send’ will prevent any messages from being sent to the wrong recipients. We’ve found in testing this issue, it is more likely to occur if you tap on a message before the Messaging app is fully loaded, so we recommend waiting for all the elements to load before clicking on the message you want to display.

“Separately, some users have reported that their SMS messages are being delivered to the wrong people. It took us some time to reproduce this issue, as it appears that it’s only occurring very rarely. Even so, we’ve now managed to both reproduce it and develop a fix that we will deploy.

“While we don’t anticipate any persistent problems, we’ll continue to investigate in case we come up with additional ways to trigger these bugs. Thanks again for helping us improve Android.”

Of course a fix is just about useless if affected users have to wait for their phone’s next OTA update. I suspect that like Maps, Gmail and Search, the Messaging app will be broken out of the OS and the fixed version distributed via the Market.