Motorola Clears up that “70% of Returned Handsets” Remark

We’re guessing you probably know about the comments made by Motorola Mobility CEO Sanjay Jha’s last week where he referred to returned Android handsets.  Speaking at the Bank of America Merrill Lynch Global Technology webcast last week, Jha indicated that roughly 70% of their returned Android smart phones were due to poorly written third party apps.  As it turns out, this is not exactly what Sanjay and Motorola meant to say.

“He did not state that 70% of smartphone returns was due to third-party applications, but that examples of potential contributing factors are battery life, sluggish operation and third-party applications… We’re trying to clear up that was not the point he was trying to make.”  – Becki Leonard, a Motorola spokeswoman

We understand that there are times where words get taken out of context as well as incidents where words simply come out wrong.  It sounds like the latter was the case here and that we might expect further clarification down the road.

Whatever the news turns out to be, this doesn’t mean you developers are off the hook. You still need to be writing good apps and utilizing the tools available.



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Scott Webster
Scott Webster 6777 posts

Scott has been running AndroidGuys since 2007 and loves nothing more than reading up on the latest smartphone rumors. His other mobile efforts can be found on Android Update (CNET) where he covers Google's mobile platform.

  • Anonymous

    I’m sure it has nothing to do with Motoblur at all.  Some may consider it a “poorly-written 3rd party App” and perhaps one of the worst.

  • Stickman Mobile

    couldnt agree with bigbryc more before throwing stones Sanjay perhaps look at your own glass house of bloatwear.

  • kevin

    Dump your junk start there. Let us take off all your preloaded junk then see how many returns you get.

  • kevin

    blockbuster pakman tweter games netflix all others. Let us take them off