December 20, 2014

Toshiba Deploys Update to Address Wake, Sleep Issues for Thrive Tablet

Toshiba just notified us that they have released a software update to address the sleep/wake/resume issue plaguing the Thrive tablet.  The problem that “a limited number” of users were experiencing was that the tablet would not wake up from standby. According to a Toshiba spokesperson, the software patch can be downloaded through the Thrive’s Toshiba Service Station application and should also enhance the multimedia playback of the device.  

“A limited number of Thrive Tablet users have experienced a Resume issue when in Sleep mode. Toshiba has released a software update to resolve this issue, improving the sleep-and-resume performance, as well as enhancing the multimedia playback capabilities of the device. The software update can be downloaded through the Toshiba Service Station utility app found on the Thrive Tablet.” — Toshiba Spokesperson



  • http://www.myvouchercodes.co.uk/discounts/johnlewis.com John Lewis Sales

    How can Toshiba QA department pass the software without countering such a big bug

  • Max Burke

    Toshiba Australia are unable/incapable of providing the update through the Toshiba Service Station to Australian and New Zealand customers.
     
    They refuse to tell their customers what the problem is, or why they cant make the update available.
     
    The only alternative is to send the tablet to a Service Centre, and wait 5 to 7 business DAYS for the Service Centre to do a 15-30 minute install, even if you take the tablet in yourself.
     
    They promised it would be availabe on October 6th through the Toshiba Service Station, TWO MONTHS after it was made available to US customers, but now they’ve gone back on their word and are now saying they are still *working on a suitable solution and will let us know when they have more news* (posted on their Facebook page by Team Toshiba.)