December 22, 2014

Prepaid Card returns to Google Wallet along with $5 credit

google_wallet_feature

Those of you following the NFC space and Google  Wallet stories of late will recall that Google recently decided to temporarily pull down/shelve the Prepaid Card feature.  Things look to be ramping back up with word that Google is sending out emails to Wallet users to advise that Prepaid option has returned.  To help make amends, Google is even tossing in a cool $5 for the problems.  This amount will be in your account, in addition to any monies that you had the last time you were able to use it.

Here’s a copy of the email that’s currently being sent to Google Wallet users.

Hello, 

As you may have experienced over the last few weeks, we temporarily disabled the feature to add the Google Prepaid Card back to your wallet if you previously removed the card or reset your wallet. We temporarily disabled this feature to ensure the security of our Wallet customers. We recognize this may have been an inconvenience for you, and we did not make this decision lightly. 

We are happy to announce that you can now add the Google Prepaid Card back to your wallet with the newest version of Google Wallet, and any funds that you previously had on the card should be restored, unless you contacted Money Network and asked for a refund of those funds. To add the Google Prepaid Card back, you will first need to update your Google Wallet application to the most recent version. 

To compensate you for any inconvenience this may have caused, we have credited an additional $5 (five US dollars) to your Google Prepaid Card. If you have further questions or concerns, feel free to contact us at 855-492-5538. 

Thank you for your continued support of Google Wallet, and we look forward to launching many new and exciting features for you to enjoy in the coming months. 

Sincerely, 
The Google Wallet Team