October 24, 2014

HTC Evo 4G LTE having issues with Google Wallet

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Have one of the new Evo 4G LTE devices? If you do, chances are, you’ve been having issues with Google Wallet. Lockouts and inability to install the app at all are the name of the game. Errors claim that the device is unsupported and the app can’t be installed in the user’s country… even though the device was supported before, and the devices are in the good ole’ U.S. of A..

Requests for support have been getting the following:

Hello xxx,

Thank you for calling Google Wallet. You called us regarding being unable

to access the Google Wallet app on your HTC Evo.

Google Wallet is temporarily unavailable on your device and our
engineering team is working hard to make sure Google Wallet is working as
intended. We will be sure to let you know when full functionality has
resumed.

Thank you in advance for your patience and understanding.

It was a pleasure assisting you today. Feel free to contact us again if
you have any additional questions regarding Google Wallet or visit our
Help Center at Wallet Help

Sincerely,

Michelle
The Google Wallet Team

Some are speculating that the blockage could be intentional via Sprint, who is planning their own Google Wallet alternative, Touch Wallet. Let us know your thoughts in the comments.

via androidcentral