T-Mobile sees positive customer growth first time in four years

Recently, T-Mobile decided to become an ‘UnCarrier’ network, as they decided to left the ‘clueless-cellular-company building’, and it seems it was the best decision T-Mobile made in recent times. T-Mo just had the first positive customer growth in four years, as back in Q4 2012, T-Mobile lost around 349,000 customers, but now in Q1, T-Mobile noted net increase of 579,000 new customers. Have a look on the details:

  • Total customer base increased 579,000 in the quarter to 34 million
  • Branded net customer additions were positive in the quarter, a significant improvement of 352,000 sequentially
  • Branded postpaid net customer losses improved to a loss of 199,000, a 61% improvement from a fourth quarter 2012 loss of 515,000
  • Branded prepaid additions of 202,000, increased sequentially from 166,000, marking the seventh  consecutive quarter of branded prepaid customer additions; T-Mobile has added approximately 1.7 million branded prepaid customers over the past seven quarters
  • Branded postpaid churn declined to 1.9%, an improvement of 60 basis points sequentially and the best branded postpaid churn results in four years

Also T-Mobile’s President and CEO John Legere said:

“These results display positive momentum and the first positive branded growth in four years. We have made material progress in stabilizing our branded business in Q1, which provides a solid foundation to build on with the new Un-carrier customer offers we launched last week across America. I believe the best is yet to come!”

T-Mobile will announce the earnings on May 8th – then we will know how well they are doing ‘economically’. It seems T-Mobile is reaching new skies, and 2013 would be a good year for Magenta. What are your thoughts about T-Mobile’s new policy and this new achievement? Tell us about it in the comment box below.

Source: T-Mobile

Back in 2011, Asad started as an intern at AndroidGuys, and today he is one of the youngest and active members of the team. He's writing about Android from almost 4 years, and when he is not doing that, he is either watching Suits, Breaking Bad, watching a Manchester United game, or just studying..
  • Chris Brown

    I’m 75% certain that I’m going to leave Sprint after 15 years and give T-mobile a try. Only thing that I’m waiting on is an announcement on pre-orders / availability for the HTC One. If its going to be delayed beyond other carriers, I’ll probably stick with Sprint.