Samsung Note 7 recall finally official; Replacements due September 21

All Samsung Note 7 devices sold before September 15, 2016 are now officially recalled. While Samsung created its voluntary safety recall on September 2nd, the company has now partnered with the CPSC to officially recall all devices sold before September 15, 2016.

CSPC Home page
CSPC Home page

Numbers released by the CPSC claim that there have been 92 incidents of Note 7 batteries exploding in the United States alone. Many of these have resulted in injuries to consumers, and property damaged as well. In addition to updating its recall page with this new information, Samsung has created an IMEI checker that will allow customers to check their Note 7’s IMEI number to see if they qualify for the Note 7 replacement program.

Samsung IMEI checker
Samsung IMEI checker

Samsung’s recall page urges customers to power down their devices and do one of three things:

  • Exchange your current Galaxy Note7 device with a new Galaxy Note7 as approved by the CPSC available no later than September 21, 2016
  • Exchange your current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and any Note 7 specific accessories with a refund of the price difference between devices
  • Contact your point of purchase to obtain a refund.

Should you decide to replace your Note 7 with an S7 or S7 edge, you will receive a refund for the difference in price between the devices, all Note 7 accessories, as well as a $25 bill credit or gift card. For the diehard Note 7 fans, replacement units to replace defective Note 7s will be in stores no later than September 21st.

See Also

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