Motorola Clears up that “70% of Returned Handsets” Remark

We’re guessing you probably know about the comments made by Motorola Mobility CEO Sanjay Jha’s last week where he referred to returned Android handsets.  Speaking at the Bank of America Merrill Lynch Global Technology webcast last week, Jha indicated that roughly 70% of their returned Android smart phones were due to poorly written third party apps.  As it turns out, this is not exactly what Sanjay and Motorola meant to say.

“He did not state that 70% of smartphone returns was due to third-party applications, but that examples of potential contributing factors are battery life, sluggish operation and third-party applications… We’re trying to clear up that was not the point he was trying to make.”  – Becki Leonard, a Motorola spokeswoman

We understand that there are times where words get taken out of context as well as incidents where words simply come out wrong.  It sounds like the latter was the case here and that we might expect further clarification down the road.

Whatever the news turns out to be, this doesn’t mean you developers are off the hook. You still need to be writing good apps and utilizing the tools available.