Earlier this month Google unleashed the Android 7.1.2 update for Pixel and Nexus devices. However, it seems that the new build brought about an unanticipated side effect – it broke fingerprint sensor functionality.

Like it often happens when these bugs appear, Nexus and Pixel users have flocked to the Google product forums in order to request assistance.

No work-around for making the fingerprint sensor workable again has been identified at this point. Some users tried deleting all the fingerprints stored on a device and hard resetting it, to no avail – the sensors did not resume their initial functionality. Actually an error message pops up when one tires to add a new finger signature. Weirdly enough, the swipe down for notifications Moves gesture appears to have remained functional.

Google, for its part is expected to acknowledge the issue and start working on a fix ASAP. It’s not the first time Google rolls out an update which ends up breaking something or bringing some nasty bug forth.

Actually the Android 7.1.2 update for the Pixel phones was meant to fix a Bluetooth connectivity issue that had been plaguing select users for a while. But in the process of doing that, the new build broke something else.

The new bug seems to affect select owners of the Pixel, Pixel XL, Nexus 5X and Nexus 6P who have updated their phones to Android 7.1.2.

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5 COMMENTS

  1. Odd, my Pixel never had the bluetooth bug or the fingerprint sensor issue and I’m om 7.1.2 (beta group). I’m guessing that this is something that is hitting only a group of phones which makes me think there might be some hardware issues that could be influencing how these bugs show up. It’s only a guess though.

  2. Sounds like an isolated incident. I have a Pixel phone with Android 7.1.2 and the fingerprint scanner works perfectly fine. I used the factory image on Google’s website to flash Android 7.1.2.

  3. I have a 5X and haven’t had any issues with fingerprints on 7.1.2 (updated last weekend). definitely sounds like an isolated incident given other people below are saying the same thing. I just hope the media doesn’t blow it out of proportion…

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