Google has issued an update stating that the reason many were experiencing issues with Google Hangouts is that the service was experiencing a service disruption.
In a rare event, Google published a status update on their service dashboard at 4:22PM GMT stating there were initial issues with the service, which then followed with an update at 5:15PM GMT advising that Google were investigating.
As of 6:15PM GMT, Google issued an update stating the service had restored for many users, and by 7:28PM GMT, Google Hangouts was back up for everyone.
he problem with Google+ Hangouts should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
Unfortunately it doesn’t seem to explain what the outage was caused by, or what Google have done to prevent a future occurrence, but if you were experiencing issues with Google Hangouts today around the above mentioned times, then you know why.
Drop us a comment if you were affected.