Google’s Pixel phone duo hasn’t been out long, but select users are already experiencing some troubles when using their devices. Some Pixel owners in North and South America are complaining about unexpected connectivity issues on the LTE band 4.

The issue seems only to affect select regions and operators. For example, the folks at Android Police have discovered that T-Mobile users aren’t faced with this problem. However, users in some areas of North or South America who only rely on LTE band 4 for connectivity are finding they are unable to connect.

the-pixel-xl-out-and-aboutAnnoyed users have taken to the Google Product Forums to complain about their troubles. International users from across the globe have joined in to share their negative LTE connectivity experiences, albeit on other bands. The LTE band 4 seems to be the most common source of the complaint.

For the time being, the problem causing these issues remains unknown. However, a user who apparently contacted a Support representative to complain, claims he was told Google is aware of the issue and is working on a software update to fix everything.

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The information should be taken with a grain of salt, given that Google hasn’t made any official statements on the matter, just yet.

It’s not the first issue to be plaguing the Pixels we’ve heard of recently. Remember a lot of folks have been complaining about the phone’s camera creating a halo effect when snapping photographs.

Google is also said to be hard at work on a software fix, meant to put the mind of photo enthusiasts at ease.

Are you seeing any LTE band 4 connectivity problems on your Pixel or Pixel XL?

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