It hasn’t been long since the global launch of Samsung’s latest and greatest smartphones, the Galaxy S8 and Galaxy S8+ and the two devices are already exhibiting a wide-range of issues. First it was the red hue which appeared on some Galaxy S8 displays, then the Bixby button issue became known.
And to make matters even worse, a third problem has recently reared its nasty head. Users have taken to the xda-developers forums and Samsung’s own community site to complain about the Galaxy s8 restarting unexpectedly. We can confirm this is indeed the case. Our own Matt who is currently in the process of reviewing the Galaxy S8 had this happen to him twice.
During both occasions, he got an alert, tried unlocking the phone via the fingerprint sensor. When that didn’t work, he tried the power button, whereupon the Galaxy S8 locked up and restarted.
The person who started the thread on the Samsung community site claims they had the phone restart 7 times in the first 10 hours with the device. Select Galaxy S8+ units also seem to be affected.
A possible solution might be to remove the microSD card if you are using one. However, the issue has been reported by owners of Galaxy S8 units that don’t use a microSD.
While brand new phones might be in the habit of restarting a few times just to install patches or bug fixes which have been released after shipping, the Galaxy S8 restart issues seem to stem from a totally different source.
Samsung is expected to make a statement on the issue, hopefully a less derogatory one.
Is your Galaxy S8 restarting for no reason too? Tell us in the comment section below.
No issues with my 8+
My S8 has the restart issue, I returned it for a new one, and the new one also randomly restarts. It is frustrating, it will happen in the middle of phone calls sometimes. I have been a big supporter of Samsung, but I am thinking about returning it for an Iphone if they dont get a patch for it soon.
I have the same S8 reboot issue. I exchanged the original S8 for a new one. It does the same thing only more often. I thought the S8 OS might not be backward compatible with older apps, but I have deleted all older apps that are not specifically compatible with Nougat 7.0, and the rebooting persists.
mine..not at all
Happened once on my S8.
Same here… my s8 plus has rebooted about 6-7 times in a week… at least when i catch it doing so, twice so far when I get out of the lock screen, once openning an app… the rest has been random… c’mon Samsung get this fixed soon!!!
I’m one of the unlucky ones. Mine has been rebooting several times a day for several days. I’ve already completed a factory reset and it didn’t resolve the issue. I am very disappointed as I previously had a Note 7 I had to return. I will be exchanging for a new S8+ and hoping for no issues. Otherwise I might have to try a different brand altogether.
Mine 2. It does it every 30 min or so it’s in safe mode not sure if it is still doing it yet or not will see
Taking smart limits off fixed it.