Motorola is making an interesting move today, leveraging on the aging 2014 Moto X. They’re not only knocking down the starting price once again, by $50 (bringing it to $299), but allowing you to try it at no risk for up to 30 days, at which point you would need to decide to keep or ship it back.
With the new low price, Motorola is also using this as an opportunity to make a stance against contracts. They state that according to a report by the American Customer Satisfaction Index (ACSI), customers more favoring the more straightforward way of purchasing their smartphones.
[blockquote author=”Motorola”]The report also sheds light on the massive shift we are seeing in the wireless and mobile industry. People are happiest without a contract. The good news is that more and more carriers understand the importance of offering simple to understand, no contract wireless plans. To embrace going off-contract, we recognize the need to offer great premium smartphones at a better price so you get more bang for your buck.[/blockquote]
This criticism towards contracts is another shove against the way the industry does things. Recently, we also saw AT&T acknowledge that customers are becoming more and more interested in unsubsidized purchasing options.
Motorola is referring to this offer as Say Hello to Moto, and it runs from 6/15 – 6/29. So if you’ve been dabbling with the idea of owning a Moto X, this is a great opportunity to test drive it before committing. Just head over to Moto Maker and start building your own custom Moto X. But know that the starting price is for the plastic back cover, the wood or leather options run $25 more.
I m a moto x user n just love my phone..can I get a cash back offer if I exchange my old phone and buy the new moto x for 299$
But beware: Motorola has TERRIBLE customer support when it comes to handling returns and exchanges. It took me close to 6 weeks, dozens of emails, and a few phones calls to get them to process it. Looking at Reddit, my experience is, sadly, not uncommon.
the Moto X, one plus, one, and Nexus 5 are my 3 top phones. What they all have in common in the best price. I went with the nexus 5 and it took alot of patient waiting for it to come-up available on Google. Moto X was very narrowly edged out on the purchase decision.
my return experience with Motorola is amazing. I dropped my phone and cracked my screen rendering it unusable. I called them up and had not purchased insurance but because I was within one year of my original purchase date, they shipped out a brand new one. All I had to do was send in my old phone with a cracked screen. The cost was a $125 for a brand new 2014 32gb phone with a custom bamboo back. That’s pretty amazing considering that the original price of the phone was over $500. All in all I would say they had great customer service and would purchase from them again.
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