Owners of the 8-inch SHIELD tablets may have been having some issues with their devices overheating a bit. Because this has been an ongoing problem, NVIDIA has announced a recall for the 8-inch SHIELD tablet. If you purchased one between July 2014 and July 2015, you are eligible for this recall.
NVIDIA is recalling these units because of the fact that these devices can overheat to the point that they have become a fire hazard. In order to make sure that you qualify for this, there are a few things that you need to do.
[toggles title=”Press Release”]SANTA CLARA, CA – NVIDIA (NASDAQ: NVDA) today announced a voluntary recall of its SHIELD™ 8-inch tablets that were sold between July 2014 and July 2015, which the company will replace. NVIDIA has determined that the battery in these tablets can overheat, posing a fire hazard. The recall does not affect any other NVIDIA products.
NVIDIA is asking customers to visit www.nvidia.com/support/tabletrecall for information on how to obtain a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall.
NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices. [/toggles]
First of all, you should check to make sure that you have the latest firmware update. If your device reads July 1st or later, then you meet the first requisite. Secondly, your SHIELD must have a Y01 battery. You can find out this information by simply going to your Settings and About Tablet information.
If you meet both of these requisites, head on over to the NVIDIA site to submit a claim so that you can get the process rolling. NVIDIA also recommends that if your SHIELD tablet falls within the realm of the recall, to not use your device any longer to avoid any potential hazards.
If you’re an owner of the 8-inch NVIDIA SHIELD, be sure to check out the information on your device to be certain that you won’t have any issues. If you have been having issues with your SHIELD, hit us up in the comments below and let us know what’s going on.